Privacy Policy

Last updated: 20 November 2025

This Privacy Policy explains how Specialist Contracting Services ("SCS", "we", "us", or "our") collects, uses, and protects your personal information when you visit our website www.scse.com.au and when you contact us about our services.

This policy is provided as general information only and is not legal advice. If you need legal advice about privacy compliance, please consult a qualified professional.

1. Who we are

Specialist Contracting Services is a surface preparation business based in Perth, Western Australia, specialising in shot blasting and surface grinding services.

2. What information we collect

We mainly collect information that you choose to provide to us when you get in touch, including:

  • Full name
  • Email address
  • Phone number
  • Service type (e.g. shot blasting, grinding)
  • Preferred or approximate date / time for the job
  • Job details or other information you include in your message

We may also collect basic technical information about your visit to our website, such as:

  • Pages visited and time spent on the site
  • Browser type and device type
  • Approximate location based on IP address

Any such information is used only to help us understand how our website is used and to improve it. If we enable an analytics tool in the future, we will update this policy with further details.

3. How we collect your information

We collect personal information in the following ways:

  • When you submit our online contact or quote request form on this website.
  • When you contact us directly by email, phone, or other communication channels.
  • When we receive basic website usage data through our hosting environment or analytics tools.

4. How we use your information

We use the personal information we collect for purposes such as:

  • Responding to your enquiry or quote request.
  • Preparing and providing quotes for our services.
  • Scheduling and delivering our services to you.
  • Managing our relationship with you as a customer.
  • Improving our website and services.
  • Complying with any legal or regulatory obligations.

We do not use your contact details for marketing emails or newsletters unless you have given us explicit consent to do so.

5. Legal basis for processing

We generally process your personal information because it is necessary:

  • To respond to your enquiry and take steps at your request before entering into a contract.
  • To perform a contract with you (for example, when you engage us for a job).
  • To comply with our legal obligations.

6. Data retention

We keep your personal information only for as long as necessary for the purposes described in this policy, including:

  • Handling your enquiry and any follow-up communication.
  • Providing our services and keeping basic business records.
  • Meeting any legal, accounting, or reporting requirements.

We may retain copies of emails and quote requests in our email systems for reference and record-keeping. If you would like us to delete your personal information earlier, you can contact us using the details below, and we will do so unless we are required to keep it by law.

7. How we share your information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service providers who help us operate our business and website (e.g., email hosting, IT support and website hosting).
  • Professional advisers (for example, accountants or legal advisers) when necessary.
  • Authorities or other third parties where we are required to do so by law or to protect our rights.

Where third-party service providers have access to personal information, they are only allowed to use it to perform services on our behalf and must handle it securely.

8. Cookies and analytics

Our website may use cookies to help the site function properly and to understand how visitors use the site.

If we implement analytics tools such as Google Analytics or Microsoft Clarity in the future, we will update this policy with specific information about what data is collected and how you can control or opt out of such tracking.

9. International transfers

Our business is based in Australia, but some of our service providers (for example, website or email hosting providers) may store or process data in other countries. Where this occurs, we take reasonable steps to ensure that your personal information is handled securely and in accordance with applicable privacy laws.

10. Your rights and choices

You may have certain rights in relation to your personal information, including to:

  • Request access to the personal information we hold about you.
  • Request correction of any information that is inaccurate or incomplete.
  • Request deletion of your personal information, where it is no longer needed.
  • Object to certain types of processing or withdraw consent where we rely on your consent.

To exercise any of these rights, please contact us using the contact details below. We may need to verify your identity before responding to your request.

11. Third-party websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those sites. We recommend that you review the privacy policies of any third-party websites you visit.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@scse.com.au
Website: www.scse.com.au
Developer: www.nextmere.com
Business location: Perth, Western Australia

13. Changes to this policy

We may update this Privacy Policy from time to time, for example to reflect changes in our services or in applicable laws. The "Last updated" date at the top of this page shows when this policy was last revised. The updated policy will take effect when it is published on this page.